Get Help.

Applying for financial assistance.

We offer financial assistance to people currently working in the hospitality industry or those who have worked for five years of their careers. We can also currently consider applications for financial assistance from people who have worked in hospitality for one year within the last two years in the industry and have lost their job/hours due to the Covid-19 pandemic. There’s more information about whether we can help you below.

Other areas of support.

Advice hub
We help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement or mental health problems. Our free advice hub gives guidance and links to organisations who can help you.

Employee Care
Our Employee Assistance Programme (EAP) is a bespoke care package that provides peace of mind to employers and a range of specialist, independent and confidential support services to employees – all for £5 per person per year. All services are freely available 24/7.

Training
From on-site trauma support to mental health awareness, and from dependency support to financial wellness, we help people and businesses stay happy, healthy and productive.

Golden Friends
For industry retirees, our Golden Friends scheme keeps loneliness and isolation at bay by providing a befriending service, regular contact with the industry and help towards winter fuel bills.