Get Help.
Applying for financial assistance.
We have two routes in to grants to provide financial support. One is to support people who have lost hours or jobs because of Covid-19 and are in financial difficulty. The other is to support people with all other issues. Please read this page carefully before selecting which you’d like to apply for.
You will also find information on the other services we provide such as training, support for industry retirees and details of our Adviceline.
Our grants are available to anybody who is currently working in the UK hospitality industry or who has worked in the industry for a five-year period in their working life.
Currently, we can also consider applications from people who have worked for one year within the last two years in the hospitality industry and have recently lost their job/hours due to the Covid-19 pandemic via our Covid-19 Recovery Grant
Covid-19 Recovery Grant.
Due to high demand we have temporarily closed our C-19 Recovery Grant to new applications to allow us to clear the backlog as quickly as possible. Existing applications will all be reviewed with a decision made within 3 - 4 weeks. We will contact you if we need any further information to support your application.
Main Grants Programme.
If you would like to apply for our help with an ongoing issue such as debt, rent arrears, illness or longer-term unemployment or an unexpected cost e.g. a funeral apply to our main grant programme here.
Find out more
Grants to help with ongoing issues.
Our Main Grants Programme provides grants to help people deal with the many issues that can cause financial hardship. These include physical and mental ill health, poverty and addiction. Support can range from everyday essentials such as heating, school uniforms and general living costs, to counselling and home adaptations after a life-changing illness.
As these grants typically involve larger sums we will need more in-depth information from you, just tell us as much about your situation as you can and send in the requested supporting evidence and we'll help you get the right help. You can still apply for a Main Grant if you have been awarded a C-19 emergency grant and/or a C-19 recovery grant.
Please read our notes carefully about application criteria, what we can and cannot help fund and if your grant needs to be supported by an agent/independent third-party.
1 - The type of grants we provide.
Find out about the types of financial assistance we can provide.
Find out more2 - Are you eligible for our support?
We provide grants to people who work, or have worked in the hospitality industry. Find out whether you're eligible to be considered for our support.
Find out moreHospitality Action Helpline.
0808 802 0282 (24/7)
EAP Assistance Line.
0808 802 2111 (24/7)
Well Online.
Other areas of support.
Support Services
Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement or mental health problems.
Employee Care
Our Employee Assistance Programme (EAP) is a bespoke care package that provides peace of mind to employers and a range of specialist, independent and confidential support services to employees – all for £5 per person per year. All services are freely available 24/7.
Training
From on-site trauma support to mental health awareness, and from dependency support to financial wellness, we help people and businesses stay happy, healthy and productive.
Golden Friends
For industry retirees, our Golden Friends scheme keeps loneliness and isolation at bay by providing a befriending service, regular contact with the industry and help towards winter fuel bills.
Support Services.
Our range of support services can help you get back on your feet after a setback.
FInd out more.Employee care.
Our Employee Assistance Programme is an employee care package designed to give your team access to a wide range of support services.
Find out more.Training.
Equip your managers and staff with the skills they need to stay healthy, happy & productive.
Find out more.Golden Friends.
Discover support programme for industry retirees which includes a range of services from financial assistance to befriending.
Find out moreCOVID19 Wellness hub.
A range of free resources to help you cope with the practical and mental health issues you could be experiencing.
Find out more
