Get Help.
At Hospitality Action we have a whole range of support services to help hospitality people back on their feet again after a setback. Each year we help thousands of people through challenging times. We want you to know that we’re here for you when life takes an unexpected turn.
In this section you’ll find an overview of the support services we offer, and how you can access them.
World Mental Health Day
We need to talk about suicide. Too many people in our industry take their own lives. The only way we're going to stop it, is if we can talk about it. On our dedicated World Mental Health Day page you'll find a new helpsheet, information about our new course and a hard-hitting case study of a young man who took his own life. You'll also be able to view our recent Addiction Awareness film too.
Visit our suicide campaign page.Hospitality Action Helpline.
0808 802 0282 (24/7)
EAP Assistance Line.
0808 802 2111 (24/7)
Well Online.
Grants
We provide grants to help people make ends meet. Support ranges from everyday essentials such as heating, school uniform and general living costs, to supporting those who are living with an illness or disability or those experiencing homelessness or domestic violence. Our financial support helps beneficiaries through the toughest of times.
Counselling support
Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement or mental health problems.
Employee Care
Our Employee Assistance Programme (EAP) is a bespoke care package that provides peace of mind to employers and a range of specialist, independent and confidential support services to employees – all for £5 per person per year. All services are freely available 24/7.
Training
From on-site trauma support to mental health awareness, and from dependency support to financial wellness, we help people and businesses stay happy, healthy and productive.
Golden Friends
For industry retirees, our Golden Friends scheme keeps loneliness and isolation at bay by providing a befriending service, regular contact with the industry and help towards winter fuel bills.
Apply for a Grant.
We provide grants to help make ends meet. From everyday essentials such as heating or general living costs to supporting people living with an illness. We’ve got you.
Find out moreSupport Services.
Our specialist support services help hospitality people tackle problems such as financial difficulty, addiction, relationship breakdown, bereavement, or a mental health problem.
Find out moreAre we able to Help You?
We want to help as many people as we can, this page sets out who we can and can’t support.
Find out moreGolden Friends.
Our befriending and support network helps our hospitality retirees stay connected.
Find out moreTraining & On-Site Trauma Support.
We offer a wide range of training courses sourced from some of the best providers in the industry and fully-customised to the complex needs of UK hospitality businesses.
Find out moreEmployee Assistance Programme.
A specialist care package that provides peace of mind to employers and a range of specialist services to employees.
Find out moreAlready applied for a grant?
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