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Coronavirus Statement: 18/05/2020

Covid-19 Emergency Grant Scheme: our covid-19 Emergency Grant Scheme is now closed as all emergency funds raised for this grant have now been awarded. We raised just over £500,000 via our emergency appeal and helped some 2,000 beneficiaries with an emergency grant of £250 per household. If you do not hear from us by 26th May about your Covid-19 grant award then unfortunately your application for this grant has been unsuccessful. Any personal information sent to us will be erased within 3 months of your application in accordance with the retention periods set out in our privacy policy. Due to the sheer volume of Covid-19 applications we are unable to respond individually to queries about the reason why your application was unsuccessful.

Going forward we will continue to support our industry via our main grant programme. You can find further information about how to apply for our main grant programme on this page.

Further Advice: other funding streams may be available to you, contact Citizens Advice ( & Turn2Us ( for more information.

At Hospitality Action we have a whole range of support services to help hospitality people back on their feet again after a setback. Each year we help thousands of people through challenging times. We want you to know that we’re here for you when life takes an unexpected turn.

In this section you’ll find an overview of the support services we offer, and how you can access them.


We provide grants to help people make ends meet. Support ranges from everyday essentials such as heating, school uniform and general living costs, to supporting those who are living with an illness or disability or those experiencing homelessness or domestic violence. Our financial support helps beneficiaries through the toughest of times.

Other areas of support.

Support Services
Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement or mental health problems.

Employee Care
Our Employee Assistance Programme (EAP) is a bespoke care package that provides peace of mind to employers and a range of specialist, independent and confidential support services to employees – all for £5 per person per year. All services are freely available 24/7.

From on-site trauma support to mental health awareness, and from dependency support to financial wellness, we help people and businesses stay happy, healthy and productive.

Golden Friends
For industry retirees, our Golden Friends scheme keeps loneliness and isolation at bay by providing a befriending service, regular contact with the industry and help towards winter fuel bills.