Comprehensive support with Added Depth.
This package includes deeper support through extended counselling support, with up to 12 sessions of short-term counselling per issue, access to high-intensity counselling pathways and advanced care team services for more complex cases.
What’s Included:
24/7 Clinical Support
Immediate access to a clinical professional via phone, WhatsApp, text, or live chat.
Extended Counselling Support
Up to 12 counselling sessions per issue, with access to a diverse network of qualified counsellors.
Digital Wellbeing Platform and app
Access to our wellbeing platform and app with over 250+ hours of mental health e-learning, recipes, podcasts and self-guided meditations. Also included is access to our monthly Wellbeing Webinars and a range of live and on-demand fitness classes via our Digital Gym. Every subscribing organisation also has access to their own company board where they can share details of key wellbeing initiatives to drive engagement and utilisation of all EAP and wellbeing platform services.
Critical Incident Support for unexpected events
Whether on-site or remotely, our Critical Incident Stress Management (CISM) ensures your team gets the help they need during high-pressure moments. It’s an immediate, compassionate response to crisis - no other provider offers this kind of tailored support for sudden, challenging situations.
Advanced Care Team Support
Additional support to bridge the gap between short-term and long-term care, ensuring employees get the ongoing help they need.
Reporting & Account Management
In-depth reporting on utilisation and clinical outcomes with ongoing account management.
Hospitality Essentials
Access to over 1000 shopping discounts and cashback offers helping employees to save money on everyday essentials supporting financial wellbeing.
Grants and Advisory Services
Unique to Hospitality's Action EAP, all employees also have access to a range of advisory services including legal information, parenting and menopause support, debt, budgeting, welfare benefit and housing advice. Should support be required for financial hardship we can also advise on how to apply for a grant (subject to eligibility criteria).
Why Choose Wellbeing Plus?
Wellbeing Plus offers a higher level of care, ideal for organisations wanting to support both immediate and long-term employee wellbeing. With extended counselling sessions, access to high-intensity counselling and advanced care team support, it ensures employees receive comprehensive care to thrive both personally and professionally.
Key Benefits:
Comprehensive Mental Health Support
When your team faces mental health challenges, they need more than just a quick fix. Wellbeing Plus provides up to 12 counselling sessions per issue, ensuring that your team has access to the care they need for ongoing or complex mental health concerns. This level of longer-term support is rare in the industry -offering support for more complex issues that require more time with a clinician. We’re here for the journey.
Seamless Support for Complex Cases
For employees dealing with more complex needs, our advanced care team steps in to ensure they receive the right support at every stage. We bridge the gap between short-term care and long-term solutions, providing seamless, continuous care tailored to their needs.
Comprehensive Wellbeing Resources for a Balanced Life
Wellbeing goes beyond just mental health. With a digital platform providing a wealth of content including access to our Digital Gym, recipes, podcasts, mental health e-learning and our live and on-demand wellbeing series, your employees will have everything they need to maintain a healthy, balanced lifestyle.
Clear Reporting for Real-Time Action
Get detailed insights into your programme’s performance with our comprehensive reports on utilisation and clinical outcomes. With this real-time data, you’ll have the clarity you need to continuously improve employee wellbeing.
Fostering a Culture of Support
Offering a comprehensive, long-term mental health solution fosters a culture of support and resilience within your workforce. We go beyond what traditional providers offer, helping you build an engaged, motivated team that feels supported and valued every step of the way.
Need further info?
To find out more about how the EAP could support your people please contact EAP Team, or call Head Office on 0203 004 5500.
Thought leadership.
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