Support That Fits Your Team’s Needs.

Give your team the essential wellbeing support they need with Wellbeing Foundations. This package offers immediate access to clinical support and counselling, ensuring that employees can get the help they need during challenging moments, no matter the time of day.

What’s Included:

24/7 Clinical Support
Instant access to a clinical professional via phone, WhatsApp, text, or live chat.

Counselling
Short-term counselling, including Silvercloud iCBT for mild to moderate issues, with up to 8 sessions per issue.

Digital Wellbeing Platform and app
Access to our wellbeing platform and app with over 250+ hours of mental health e-learning, recipes, podcasts and self-guided meditations. Also included is access to our monthly Wellbeing Webinars and a range of live and on-demand fitness classes via our Digital Gym. Every subscribing organisation also has access to their own company board where they can share details of key wellbeing initiatives to drive engagement and utilisation of all EAP and wellbeing platform services.

Critical Incident Support Management (CISM)*
It’s an immediate, compassionate response to crisis -offering tailored support for sudden, challenging situations.

Comprehensive Reporting
Detailed management information (MI) on utilisation and clinical outcomes to ensure your programme is delivering results.

Hospitality Essentials
Access to over 1000 shopping discounts and cashback offers helping employees to save money on everyday essentials supporting financial wellbeing.

Grants and Advisory Services
Unique to Hospitality's Action EAP, all employees also have access to a range of advisory services including legal information, parenting and menopause support, debt, budgeting, welfare benefit and housing advice. Should support be required for financial hardship we can also advise on how to apply for a grant (subject to eligibility criteria).

*additional fee applies

Wellbeing Essentials 1

Why Choose Wellbeing Foundations?

Wellbeing Foundations is perfect for organisations looking to provide their employees with immediate, flexible support. It’s an easy, cost-effective way to ensure employees have access to professional help and wellbeing resources when they need it most, without unnecessary complexity.

Wellbeing Essentials 2

Key Benefits:

Instant Access to Support, Anytime, Anywhere
Your team deserves immediate care. Unlike other providers, we offer 24/7 access to clinical support through modern, convenient channels - phone, WhatsApp, text, and live chat. No waiting. No delays. Just immediate, modern, hassle-free care when your team needs it most.

Simple, Effective Wellbeing Solutions
We’ve made it easy to offer employees essential care at an affordable cost. Up to 8 counselling sessions per issue and access to digital wellbeing tools help address the mental health needs that arise in a busy, fast-paced environment.

Proactive Support for Mental and Physical Wellness
With access to 250+ hours of mental health eLearning and monthly wellbeing webinars alongside live and on-demand fitness classes from our Digital Gym and access to savings via Hospitality Essentials, our wellbeing platform and app is designed to holistically support every aspect of your team’s health - mental, physical, financial and emotional. Empower your team to take charge of their wellbeing with our practical, accessible tools.

Critical Incident Support for unexpected events
Whether on-site or remotely, our Critical Incident Stress Management (CISM) ensures your team gets the help they need during high-pressure moments. It’s an immediate, compassionate response to crisis - no other provider offers this kind of tailored support for sudden, challenging situations.

Data-Driven Insights for Continuous Improvement
Our in-depth reporting gives you detailed visibility into your programme’s effectiveness, with clear insights on clinical outcomes and usage. We make it easy to track the success of your programme, ensuring you can make informed decisions about ongoing support.

Need further info?

To find out more about how the EAP could support your people please contact the EAP Team, or call Head Office on 0203 004 5500.

Thought leadership.

We apply our extensive industry experience and data to address hospitality’s challenges, and suggesting solutions you can implement in your business today.

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