All-in-One Care for Your Workforce.
Holistic Care for Your Workforce. For companies that wish to prioritise the mental and emotional wellbeing of their employees, Total Wellbeing provides a holistic approach. This package provides a wide range of mental health support including open-ended counselling support high-intensity CBT and longer-term psychotherapy, and an advanced care team to manage complex cases and unique to Total Wellbeing, unlimited lifestyle coaching.
What’s Included:
24/7 Clinical Support
Immediate access to a clinical professional via phone, WhatsApp, text, or live chat.
Comprehensive Counselling & Psychotherapy
No session limits with access to high-intensity CBT, psychotherapy, and up to 12 sessions per issue.
Digital Wellbeing Platform and app
Access to our wellbeing platform and app with over 250+ hours of mental health e-learning, recipes, podcasts and self-guided meditations. Also included is access to our monthly Wellbeing Webinars and a range of live and on-demand fitness classes via our Digital Gym. Every subscribing organisation also has access to their own company board where they can share details of key wellbeing initiatives to drive engagement and utilisation of all EAP and wellbeing platform services.
Critical Incident Support for unexpected events
Whether on-site or remotely, our Critical Incident Stress Management (CISM) ensures your team gets the help they need during high-pressure moments. It’s an immediate, compassionate response to crisis - no other provider offers this kind of tailored support for sudden, challenging situations.
Ongoing Advanced Care & Lifestyle Coaching
An advanced care team that bridges the gap to complex care, along with unlimited lifestyle coaching to help employees achieve their personal and professional lives.
Comprehensive Reporting & Account Management
Full reporting on utilisation, clinical outcomes, and regular account management to ensure your support strategy is working.
Hospitality Essentials
Access to over 1000 shopping discounts and cashback offers helping employees to save money on everyday essentials supporting financial wellbeing.
Grants and Advisory Services
Unique to Hospitality's Action EAP, all employees also have access to a range of advisory services including legal information, parenting and menopause support, debt, budgeting, welfare benefit and housing advice. Should support be required for financial hardship we can also advise on how to apply for a grant (subject to eligibility criteria).
Why Choose Total Mental Health?
Total Wellbeing is the ultimate choice for organisations that want to provide holistic, 360-degree support for their employees. With no session limits, unlimited coaching, and comprehensive care, this package is ideal for businesses committed to fostering a healthier, more resilient workforce.
Key Benefits:
Unlimited Access to 24/7 Support
Mental health doesn’t follow a 9-to-5 schedule. With unlimited, round-the-clock access to clinical support, your team can reach out at any time for the help they need. Whether it’s a quick check-in or an in-depth discussion, we’re here for them, always.
Long-Term Support for Complex Needs
Sometimes, mental health challenges require ongoing care. Our unlimited counselling - including access to high-intensity CBT and psychotherapy - ensures your team gets the long-term support they need to thrive. We’ll be with them every step of the way, no matter how complex their needs are.
Holistic Wellbeing, Inside and Out
Total Wellbeing doesn’t just focus on mental health - it’s a comprehensive wellbeing solution. From lifestyle coaching to wellbeing resources, this bundle supports your employees in all areas of life. From lifestyle coaching to access to 1000+ shopping discounts and fitness content, employees get a complete wellbeing experience that supports both their mental and physical health. No one else offers this level of integrated care.
Seamless Transition to Ongoing Care
For employees with long-term needs, our advanced care team ensures a smooth transition from immediate care to long-term therapy, offering support every step of the way. We make sure there are no gaps in care, so your employees always feel supported.
Real-Time Insights for Better Decision-Making
With comprehensive reporting on clinical outcomes and utilisation, you get a clear picture of how your programme is performing. We help you stay informed, so you can make data-driven decisions and continually optimise your employee wellbeing strategy.
Build a Resilient Workforce
We’re not just here to help employees get by - we’re here to help them thrive. With unlimited access to both clinical care and wellbeing resources, we’re transforming mental health in the hospitality sector by fostering a resilient, highly engaged workforce, ready to face any challenge.
Need further info?
To find out more about how the EAP could support your people please contact EAP Team, or call Head Office on 0203 004 5500.
Thought leadership.
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.