New training available: tackling bullying and harassment at work

In hospitality, people are our business. From the kitchen to the front of the house, every interaction relies on respect, collaboration and trust. But when bullying, harassment, or inappropriate behaviour occurs, it breaks that trust. These behaviours can damage team morale, cause emotional distress, and undermine the vibrant, inclusive culture we all want to create.

Research shows that 90% of hospitality workers have experienced bullying or harassment, and one in three women have faced sexual harassment at work. Worryingly, around 60% of these incidents go unreported - often because people fear retaliation or believe nothing will change.

At Hospitality Action, we know how challenging our fast-paced, high-pressure industry can be. Hospitality is built on tight-knit teams working long, unsociable hours. That can foster camaraderie, but it can also make it harder to speak up when something isn’t right.

That’s why we’re proud to partner with leading training provider Elevo to launch a new suite of training courses for employees, managers and senior leaders designed specifically for the hospitality sector and exclusively available to EAP customers. These workshops not only help identify bullying and harassment in the workplace but also equip teams with the skills and confidence to tackle it head-on.