COVID-19 wellbeing hub.
The COVID-19 crisis has triggered an existential threat to the future of our industry. Businesses have closed, thousands of jobs lost or furloughed and countless careers are hanging in the balance. This is a time of uncertainty and fear for many of us in the hospitality industry.
From financial worries, to housing, relationships and even grief. We find ourselves coming to terms with a new reality and all the anxiety uncertainty brings. For many of us a career in hospitality isn’t just a job, it’s a way of life. To suddenly lose the career, business or team you’ve worked hard to establish can be devastating.
Pre-existing mental health conditions, addictions, or family tensions can worsen during these uncertain times. We have designed this hub to collate the best of our advice to help you navigate these uncertain times and to connect you with organisations who can help.
We will do our best to keep these pages updated as the crisis develops. You can always find the most up to date advice on the Government and NHS websites and always trust the information they provide first and foremost. If you, or somebody close to you is suffering from an acute problem with your mental health please call us on 0808 802 2111 24/7 for free.
Hospitality Action Helpline.
0808 802 0282 (24/7)
EAP Assistance Line.
0808 802 2111 (24/7)
Well Online.
Your mental health.
Lockdown Lessons - Mental Health Stories
To mark Mental Health Awareness Week 2020 and the launch of our COVID19 Wellness Hub in association with Compass UK & Ireland we're proud to present Lockdown Lessons.
The film is a collection of stories and tips from fellow hospitality people who have suffered from a mental health problem in the past.
It's designed for anybody who is finding life challenging under lockdown. For many a career in hospitality isn't just a job, it's a way of life. To suddenly lose both income and a sense of identity can be devastating and this film hopes to show you that you're not alone.
Sleep and mental health.
Sleep plays a fundamentally important role in our physical and mental health. We have teamed up with sleep experts Sleepstation to provide an exclusive resource for the hospitality industry. The portal includes a Knowledge base with free downloads on topics including: ‘How much sleep do you really need?’ ,’Sleep advice for shift workers’ and ‘Coping strategies for managing anxiety’. You can also access two self-help questionnaires via the portal: one designed to help encourage better sleep patterns by testing if changing how people think about sleep could improve how they feel with the second providing a route to check if you are actually getting enough sleep. The password to access the portal is: hospitality2020
Visit Sleeptation using the password hospitality2020Virus anxiety.
Our lives have suddenly changed beyond recognition and many are facing an uncertain financial future. Anxiety levels are bound to be high during this time.
Get our latest advice.Coping with uncertainty.
Life is uncertain at the best of times but you can learn how to deal with the unexpected.
Coping with uncertainty.Addiction.
Stress can magnify an addition issue as can a change in routine. Addictive behaviours can be an indication of a deeper mental health issue.
Watch our film.Suicide awareness.
Mental health problems can increase during lockdown. With more time at home and without seeing colleagues problems can escalate quickly.
Find out more.Anger issues.
The huge change in daily routine can lead to frustrations which can escalate into actions you may regret in the future.
Find out more.Family & Relationships.
Adapting to home life.
Our pace of live may have suddenly changed and you could be home a lot more.
Read our advice.Coping with home schooling.
Parents are suddenly expected to be teachers. Our guide helps you apply your skills in a new way.
FInd out more.Coming to terms with bereavement.
It's possible that we may lose a loved one, friend or colleague during the crisis. We hope our guide can give you some comfort.
Find out more.Employment & Money.
Leadership Through Change.
It's lonely at the top. Leadership during the pandemic can be stressful and tiring. Dr Hilary Cooke Sean Wheeler BEM discuss how to adapt to change in our latest film.
Watch the film.Your rights & redundancy.
Being made redundant can be disorienting and confusing. It's important that you know your rights.
Know your rights.Bring compassion to a redundancy conversation.
As a leader, making team members redundant is one of the hardest things you may face.
Get support.Returning to work during Covid-19.
We will eventually return to work here's some advice for employers and staff.
Returning to work.Building your career.
We've teamed up with industry leading organisations to create CareerScope it encompasses the advice, resources and support of dozens of organisations who are there to help you right now.
Visit CareerScope.Finding a new job.
We have teamed up with Caterer.com and UK Hospitality to showcase jobs outside of the hospitality industry.
Visit Caterer.com to get started.Look after your wellbeing on furlough.
Our guide on how to protect your wellbeing on furlough and information on how the scheme works.
Visit our furlough page.Stay financially fit.
Your finances may have suddenly changed. Our guide helps you make sense of the current situation and helps you prioritise.
Find out more.Talking about mental health.
When we eventually return to work, things will be very different. Make sure you're equipped with the skills to start and engage in a mental health conversation
Find out more.Thanks to our partners.
This section of our website is an evolution of the mental health campaign launched in 2019 in partnership with Compass UK & Ireland and with the support of Pladis, Fair Kitchens and The Savoy Educational Trust. Thanks to their commitment and support we're proud to continue our mission to protect the mental health of our industry during these challenging times.
Mark Lewis, Chief Executive, Hospitality Action.
“We want to act quickly to provide practical, simple information and tools that are easy to implement and can help break the taboos that surround talking about our mental health. By having Compass, Pladis & The Savoy Educational Trust onboard, we are able to raise the bar further and we hope to reach many more people with our message.”
Robin Mills, Managing Director, Compass Group UK & Ireland.
“As a large employer I believe we can make a positive difference in helping our people as well as our colleagues across the industry in managing their mental health. By raising awareness of this issue and providing access to information, I hope it will encourage people to seek help when they need it - the more that can be done to enable people to speak up and get support, the better.”
Hospitality Action Helpline.
0808 802 0282 (24/7)
EAP Assistance Line.
0808 802 2111 (24/7)
Well Online.
