Hospitality Action launches Virtual GP service

October 23, 2025 | Author Jeremy Gibson

High quality personalised healthcare, any time, anywhere.

We are delighted to announce a new Virtual GP service as part of our market-leading Employee Assistance Programme (EAP).

Hospitality Action's Virtual GP service gives employees fast, flexible access to GP or Advanced Nurse Practitioner (ANP) appointments anywhere, anytime.

The new service is extending the support already offered in our gold-standard EAP, enabling clients to connect directly with a GP or ANP via a secure app or web portal to access real-time physical and mental healthcare.

Appointments are booked and delivered via our app, providing fast, convenient, and secure medical consultations. This helps to keep employees healthy, reduce absenteeism, and improve workplace productivity.

Accessible.

Patients can quickly connect with an ANP or GP - without the need for travel or waiting rooms - with appointments bookable 24/7 via the app.

Comprehensive.

Our service covers everything from everyday health concerns to referral letters, sick notes, and prescriptions.

Convenient.

Available via a secure app or web portal, with flexible appointment times.

Integrated.

Seamlessly connected to Hospitality Action's mental health, EAP, and wellbeing platform - it creates a simple user journey for employees and providers fully integrated, GDPR-compliant reporting for HR leaders.

A single, seamless platform for both mental and physical health, the Hospitality Action EAP provides a place to turn in times of need. Whatever the issue, from grief or addiction to financial strain or physical health issues, this instant access service means that hospitality employees won’t be left to cope alone for long.