Taking the Temperature 2025.

Hospitality Action’s Taking the Temperature Survey in association with Agilysys returns for its fourth year.

What started as a snapshot of an industry in crisis during the pandemic has evolved to become a highly-regarded wellbeing barometer, tracking the mood of the industry as it navigates increasingly complicated and challenging times.

This year’s survey commenced in May 2025 when the changes to NI contributions had only been in effect a short time but along with other cost pressures, were already starting to bite. The tangible steps forward the industry has taken to improve employee wellbeing risk being swept away as tens of thousands of jobs are lost in increasingly inhospitable business conditions, leaving the remaining workforce anxious and burnt out.

Fieldwork took place online between mid-May to mid-June with 503 participants from a broad mix of sectors, roles and levels of seniority.

This year, the survey has been made possible thanks to the kind support from Agilysys, we are truly grateful for their commitment to the wellbeing of the people working in our sector.