Privacy Policy

Please read this privacy policy carefully. By using the website menu services we offer via the website, you are agreeing to be bound by this policy in respect of the information collected about you via this website.

If you have any queries about this policy please get in touch with us using our contact details and we will do our best to answer your questions. At Hospitality Action we take your privacy seriously and understand our responsibility to keep your personal details confidential. The Privacy Policy will tell you what information we collect from you, how we obtain it and what we use it for.

1. Website Visits

Use of ‘cookies’ on the Site

What are cookies?

A cookie is a small amount of data sent to your computer or mobile phone from a website. This means the website can recognise your device (your computer or mobile phone) if you return to the same site.

A cookie often includes a unique identifier, which is a randomly generated number. This is stored on your device’s hard drive. Many cookies are automatically deleted after you finish using a website.

Cookies are not programs and do not collect information from your device.

Cookies make your experience of using websites faster and easier. They allow websites to create a customised view of pages to which you navigate. For example, they are commonly used to authenticate or identify registered users of a website without requiring them to sign in each time they access it. Other uses include maintaining a ‘shopping basket’ of goods a user has chosen to purchase, site personalisation (presenting different pages to different users) and tracking the pages a user has visited on a site for analysis purposes.

Cookies may come with or without an expiry date. Cookies without an expiry date exist until the browser is closed, while cookies with an expiry date may be stored by the device until the expiry date passes.

You can restrict or block cookies set by HA but this may limit your use of some functionality, core pieces of content will still be possible even with cookies disabled.

How to manage your cookies
Cookies are sent to your browser (whether you use Internet Explorer, Google Chrome, Safari or any other browser) by a website and then stored in the cookies directory of your device.

To check and update your cookies settings, you will need to know what browser you are using and what version of it you have. You can usually find this out by opening the browser (just as if you were going to use the internet) and then clicking on ‘Help’ and then ‘About’. This will give you information about the browser version you are using.

To find out how to allow, block, delete and manage the cookies on all standard web browsers, go to and select the browser and version you are using. You’ll also find information about how to delete cookies from your computer.

If you use a mobile phone to browse the website or other sites that use cookies, please refer to your handset manual for guidance.

Cookies used on the HA website
The following are third party cookies used on the HA website


Provider Name Purpose More Info
Google Analytics __utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy
YouTube VISITOR_INFO1_LIVE Google Policies and Principles
Facebook datr
Facebook Social Plugin – embedding Facebook content Facebook privacy policy
Google Map NNID
Google Privacy policy

2. Online Forms

The forms on this website only ask for the information we need to handle your request. Sometimes we include other information to help us to improve our service to you or to tell other people about HA’s work. We never make these fields mandatory. We will ask you if we think we may want to pass your details on to other people and will always allow you to opt out. We never pass this information on to outside agencies without your permission. If you have a problem or question about this Privacy Policy, please contact us.

3. Other sites

This Privacy Policy refers to this website. As a convenience to users, this website includes links to other websites or material which are beyond its control. We are not responsible for content on any website outside this website. If you block or erase cookies from your computer certain parts of the website which are reliant on the use of cookies to operate correctly may not work correctly.

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